Policy, Billing, Claim Status

Contact Louisiana Claims Center

Claims can be reported by calling 1.888.568.6455 option 3 or you can report the claim online. Once your claim has been reported, a Citizens claims examiner is assigned to work directly with you on your claim and answer any questions. Your Citizens claims examiner is available to walk you through our claims process and assist you with: 

  • - Coverage/Deductible Questions   
  • - Scheduling an Inspection   
  • - Repair Options 

Feel free to contact your examiner regarding any additional questions that arise regarding your claim, even after the claim is closed.