Here are a few facts to help you get started with LPMS that is now
in place.
Getting started in LPMS:
If you are in need of looking up policy or
claim information for Louisiana Citizens Property
Insurance Corporation, you can do so by going to www.lacitizens.com
and clicking on the link in the sub
menu labeledQuote/LPMS System.A
disclaimer page will pop up. You will then have to click on the accept button
of the disclaimer page in order to get to
the Login Screen.
After accepting the Disclaimer, you will be
prompted for a User Login and Password. This
is the same User Login and Password that you have been using to access the
Quote Program.
If you have never used the Quote Program,
you will need to register by going to
www.lacitizens.com and clicking
on the link REGISTER FOR THE LPMS SYSTEM.
Accessing Policy Information:
In order to look up policy information,
after logging into LPMS, you will need to first
search for the policy by using the binoculars at the top of the menu on your
left. By clicking on the results returned by
your search, you will activate that policy on the
website. When you select the Application/Policy Summary menu item, the screen
will be populated with the information
concerning that policy. This also applies to the other
sections of the site (Claims, Application, Etc.).
Checking Claim Information:
A quick way to check on claim information
is to click on the Claim Menu Item Once you have
logged into the site and selectClaim Summary.
You will see an option at the top of the screen to search for a claim. Click on
the binoculars and enter your search
criteria. Once the results are returned click on the item
you are looking for and the claims summary screen will be populated with the
information concerning this claim.
Searching:
When using the Search Screens in LPMS you
will have many different fields to search by.
The most effective way to search is by using the Policy Number field. Policy
numbers should be searched for in the
following format: FZD XXXXXXX XX (FZD
being interchangeable with other policy
prefixes). Be careful not to use too
many fields for a search since any one field
not entered correct or in the wrong format will prevent a result
from being returned. For example if you use the address 123 Main Street and
the system only has123 Main for this
field you search will fail.
Keep updated by going towww.lacitizens.com
and clicking on the news image.